Customer Services

FlexTime is committed to helping you achieve business goals. Our comprehensive set of services makes it easier for you to purchase, deploy and use our solutions.

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  • Project Management

    FlexTime provides a dedicated project manager who will meet with key stakeholders in your organisation from the start. We draft a detailed project plan after determining system requirements. This includes a structured approach to implementing our solutions.

  • System Installation

    Our team handles installation of your system from start to finish. The project manager, along with hardware and software engineers, ensures the entire system is installed according to your organisation requirements. Experience allows us to setup the system while securing parameters. We can even integrate with your existing HR and payroll systems.

  • Client Training

    Once extensive testing shows the system is installed correctly, we offer training, so employees can effectively and efficiently use the software. We tailor training based on your organisation’s specific uses of the software. We craft achievable training targets based on application complexity. Training sessions are the result of end-user assessments to determine needs and technical skill levels.

  • Customer Support

    Our relationship with your organisation does not end once we install the system. FlexTime is here to support you for the entire time you use the solution. You can expect high-quality support from an assigned help desk contact and a dedicated support team. We are available daily whether your needs are for technical assistance or to discuss more options for your growing business needs.

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From small businesses to Government agencies, see how companies are using FlexTime solutions to work better together.

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